Contacts

TOURIST AGENCY „HOLIDAY“ (internet agencija)

Obrt za turizam „SWAM“, vl. Vanessa Vižentin

ROVINJ-ISTRIA-CROATIA
OIB: 80473998893
MB: 97140589
Vanessa Vižentin
Cell. 00385 91 553 2375

E: info@holidayrovinjistra.com
W: www.holiday-rovinj-istra.com


BANK DETAILS
BANK: OTP banka d.d. ;Domovinskoga rata 3, 23 000 Zadar, Hrvatska
(BIC)SWIFT CODE: OTPVHR2X
IBAN: HR7524070001100349243
„SWAM“ OBRT ZA TURIZAM, vl. Vanessa Vižentin, Sošići 3, 52352 Kanfanar

 

NOTICE OF COMPLAINT SUBMISSION
In accordance to the article 10. item 3. of customer protection law we inform the travel contractors/passengers that they can deliver a complaint on the quality of contracted services in written within 8 days after the travel period has expired in the following way:

Internet agencija, TURISTIČKA AGENCIJA „HOLIDAY“, HR-B-52-18031201723
Obrt za turizam „SWAM“, vl. Vanessa Vižentin
Sošići 3
HR-52352 Kanfanar
ROVINJ-ISTRIA-CROATIA
OIB: 80473998893

or via E-mail: 
info@holidayrovinjistra.com


The confirmation of complaint receival will be delivered to you without any postponement. The reply to your complaint will be delivered to you in writing the latest as 15 days from the complaint receival date.

Complaint submitter (for any payment/travel services or passenger services in general) can also submit a formal proposal to the Conciliation Center of Croatian commercial chamber on the following addresses; Rooseveltov trg 2, 10 000 Zagreb, via e-mail: mirenje@hgk.hr, www.hgk.hr